Delete My Account

Last updated: February 27, 2026

1. Account Deletion Overview

At Bsaiman, we respect your right to control your personal data. If you wish to delete your account and remove all associated personal information from our platform, this page explains the process and what happens when you delete your account.

Account deletion is permanent and irreversible. Once your account is deleted, you will no longer be able to access your account, created content, or any stored data.

2. What Happens When You Delete Your Account

2.1 Data Deleted

When you request account deletion, the following data is permanently removed:

Your account profile and login credentials
Personal information (name, email, contact details)
All books, storybooks, colorbooks, and projects you created
Generated AI content and custom images
Billing and payment history records
User preferences and settings
Any personal notes, comments, or metadata associated with your account

2.2 Data Retained

For legal compliance and operational purposes, we may retain:

Transaction records for tax, accounting, and financial compliance (retained for 7 years as required by law)
Anonymized data used for analytics and service improvement (no personal identifiers)
Information required by law enforcement or court orders (if applicable)
Archived backups that may contain your data (deleted after backup retention period, typically 30-90 days)

3. How to Request Account Deletion

3.1 Delete Through Your Account Settings

You can delete your account directly through the Bsaiman platform:

Log in to your Bsaiman account
Go to Account Settings or Profile Settings
Navigate to the “Delete Account” or “Danger Zone” section
Click “Delete My Account” button
Confirm your request (you may be asked to re-authenticate)
Your account and all data will be deleted within 24 hours

3.2 Delete Via Email Request

If you cannot access your account or prefer to request deletion via email, please contact us at:

Email: care@bsaiman.com

Subject: “Account Deletion Request”

Please include the following information in your email:

Your full name
Email address associated with your account
A statement confirming your deletion request

3.3 Deletion Timeline

We will process your account deletion request within:

Immediate accounts: Data is permanently deleted within 24-48 hours if requested through account settings
Email requests: We will verify your identity and process deletion within 7 business days
Legal requests: We comply with all applicable laws and may require additional documentation

4. Data Portability

Before deleting your account, you may request a copy of your personal data. To request your data in a portable format:

Visit your Account Settings
Select “Download My Data” or “Export Data”
Choose the format (PDF, JSON, or CSV) and any specific data you want
Your data will be prepared and made available for download

For data portability requests via email, contact us at care@bsaiman.com with the subject line “Data Portability Request.”

5. Frequently Asked Questions

Q: Can I recover my account after deletion?

A: No, account deletion is permanent and irreversible. Once deleted, your account and all associated data cannot be recovered. If you believe this was a mistake, contact us immediately at care@bsaiman.com within 24 hours.

Q: What happens to my downloaded books after account deletion?

A: Any books or files you have already downloaded will remain on your device. However, you will not be able to access them through the Bsaiman platform, and any cloud backups will be deleted.

Q: Will my subscription be refunded if I delete my account?

A: Refunds for active subscriptions are subject to our Refund Policy. Please review our refund terms at Refund Policy or contact us at care@bsaiman.com.

Q: How long does data remain in backups?

A: Automated backups are typically retained for 30-90 days before being permanently deleted. During this time, your data may still be recoverable in backups, but will not be accessible to you or anyone else.

Q: Is my data shared with third parties before deletion?

A: No. Your account deletion does not retroactively affect data already shared with third-party services (if any). Review our Privacy Policy to see which third parties may have received your data. For concerns about specific third parties, contact us at care@bsaiman.com.

Q: Does account deletion comply with GDPR and privacy laws?

A: Yes. Our account deletion process complies with GDPR “Right to be Forgotten,” CCPA, and other international privacy regulations. We permanently delete all personal data while retaining only legally required records.

Q: What if I have a dispute or hold on my account?

A: If your account has an active dispute, chargeback, or legal hold, we may need to retain certain data until the matter is resolved. Contact us at care@bsaiman.com for assistance.

6. Need Help?

If you have questions about account deletion, data privacy, or the account deletion process, our support team is here to help.

Email: care@bsaiman.com

Response time: We typically respond within 24-48 hours

Please note: For security reasons, we may ask you to verify your identity before processing your request.

7. Legal Information

This Account Deletion Policy is part of our overall Privacy Policy. By using Bsaiman, you agree to this policy. We reserve the right to update this policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

For more information about our data practices, please review our Privacy Policy and Cookie Policy.