Privacy Policy

Last updated: September 29, 2025

1. Introduction

Welcome to Bsaiman (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform, including our website, mobile applications, and services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Payment and billing information
  • Content you create using our AI services (books, storybooks, colorbooks, images)
  • Communications with our support team
  • Feedback, reviews, and survey responses

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Log data (access times, error logs, performance data)
  • Cookies and similar tracking technologies

2.3 AI-Generated Content

Our AI services may process and store the content you create, including text prompts, generated images, and completed projects. This content is used to improve our AI models and provide better service to you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our AI services
  • Processing payments and managing subscriptions
  • Improving and personalizing our AI models
  • Communicating with you about updates and features
  • Providing customer support and responding to inquiries
  • Analyzing usage patterns to enhance user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our AI models and services

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain data processing activities
  • Complaints: Lodge complaints with supervisory authorities

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years old, we recommend parental guidance and consent before using our AI services.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice on our platform

Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: care@bsaiman.com

Phone: +44 7400 705087

Address: SAIMAN LTD, 124 City Road, London, UK

14. Additional Information

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales, United Kingdom. Any disputes arising from this policy will be resolved in the courts of England and Wales.

For users in the European Union, this policy complies with the General Data Protection Regulation (GDPR). For users in California, this policy includes information required by the California Consumer Privacy Act (CCPA).